Katriya Hotel And Tower Hyderabad, Hyderabad

The hotel rooms were in need of refurbishment with only one working lamp and a broken flush, but they were slightly better than expected. The staff was polite and cooperative, especially Ms. [Name]. They tried to resolve issues but were unsuccessful in the middle of the night. The location was good, nestled inside a residential area with convenient access to local amenities. The dining experience was average but included a variety of Western and Indian breakfast items. Overall, the hotel has room for improvement, but it offers value for money.

The hotel appears grand from the outside, but the rooms are a letdown once you enter; it's akin to a standard room. Despite this, within 45 minutes of checking in, you start to notice its shortcomings. The service staff are friendly and helpful, although one team member seemed to pick unnecessary arguments about her past work experiences. The location is good, set in a residential area in Hyderabad, offering nearby amenities like tea stalls and dining options. The dining experience, though with a good variety of fruits, suffered from missing breakfast despite booking a room inclusive of it.